Refund Policy | CFC

cforcover.com

CFC’s
Refund
Policy.

Refunds are processed only after an approved return or cancellation.

Refund approval depends on return eligibility, product verification and the original payment method.

Eligibility
for Refund
You may be eligible for a refund when one of the following conditions applies:
  • You requested a return within 7 days of delivery and the item passed our quality check.
  • You received a wrong, missing, damaged or defective item supported by an authentic unboxing video.
  • Your prepaid order was cancelled before dispatch.
  • Your prepaid order was returned to our warehouse as undelivered.
Refund approval is subject to the applicable return or cancellation policy and successful verification.

Prepaid Orders

Approved refunds are sent directly back to the original payment source used while placing the order.

COD Orders

Approved Cash on Delivery refunds are transferred to the bank account or UPI ID shared by you with our support team.

Refund Process & Timeline

1

Quality Check

Once the parcel reaches our warehouse, it is inspected within 24 to 48 hours.

2

Refund Approval

If the returned product passes verification, the refund is approved and initiated.

3

Refund Credit

The approved amount may take 3 to 5 business days to appear in your account.

High-Value &
Bulk Returns
Products valued at ₹399 or above, or orders containing multiple returned items, are refunded only after all applicable products are received and verified at our warehouse.

UPI & Wallets

Refunds may reflect instantly after processing, but can take up to 48 hours in case of banking or payment-provider delays.

Credit Cards

Credit-card refunds generally take 3 to 5 business days to reflect in the original account.

Deductions & Adjustments

  • Ordering Error: A deduction of ₹50 applies when the wrong color, design or phone model was ordered by mistake.
  • Partial Returns with Coupons: If a coupon was used on multiple items and only part of the order is returned, the coupon becomes invalid. The retained item or items revert to their original price and the difference is deducted from the refund.
  • Any original prepaid discount remains applicable.

Pre-Dispatch
Cancellations

Prepaid orders cancelled before dispatch receive a full refund. Refund initiation generally begins within 24 to 48 hours.

Post-Dispatch
Cancellations

Once dispatched, an order cannot be cancelled immediately. The refund is processed only after the parcel is successfully returned to and verified by our warehouse.

Need Assistance?

Contact our Customer Support Team at return@cforcover.com with your order number and complete details of the issue.