Effective Date: 21st September 2023
At CForCover, we are committed to ensuring your satisfaction with our Top Notch Accessories. If you are not entirely happy with your purchase, we are here to help. Please take a moment to review our return and refund policy.
1. No-Questions-Asked Happy Returns:
We understand that sometimes a product may not meet your expectations. That's why we offer a no-questions-asked return policy within 7 days from the date of delivery. If you are not completely satisfied with your purchase, you can return the item(s) for a refund or replacement.
2. Eligibility for Returns:
To be eligible for a return, the following conditions must be met:
- The item must be in its original packaging.
- The item must be unused, undamaged, and in the same condition as received.
- All original tags, labels, and accessories must be intact.
- The return request must be made within 7 days from the date of delivery.
3. Return Process:
To initiate a return, please follow these steps:
a. Contact our Customer Support Team: Send an email to hello@cforcover.in or call us at 898015599 with your order number and the reason for the return.
b. Approval and Instructions: Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.
c. Pack and Ship: Carefully pack the item(s) in their original packaging and send them to the address provided by our Customer Support Team. Our Support team will assign the pickup from your address.
4. Refund or Replacement:
Upon receiving the returned item(s) and verifying their condition, we will process your refund or replacement as follows:
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Refund: If you choose a refund, it will be processed to the original payment method used during the purchase. Please allow 4 business days for the refund to appear in your account.
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Replacement: If you opt for a replacement, we will ship the new item(s) to you at no additional cost.
5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a return and replacement.
6. Exclusions:
Please note that the following items are not eligible for returns:
- Items damaged due to misuse, neglect, or improper handling.
- Products that have been modified or altered.
- Clearance or sale items (unless they are damaged or defective).
7. Contact Information:
If you have any questions or need assistance with your return, please contact our Customer Support Team at hello@cforcover.com or 8980155999
We value your business and are committed to providing you with the best mobile accessories and customer service. Thank you for choosing CForCover!
Note: This policy is subject to change without notice. Please refer to our website for the most up-to-date policy information.
